With Help From California Lemon Law Attorneys Consumers Can Get Satisfaction

By Robert Burns


Nobody wants to save and scrape to buy a coveted product only to end up with a white elephant that does not deliver on promises made by the manufacturer. Unfortunately, this is exactly what happens to numerous consumers every year. The buy products that does not work, that pose a health risk or that do not have the features promised in advertisements. Fortunately, when approaching California lemon law attorneys Los Angeles citizens can make sure that their rights are protected.

Many consumers falsely believe that their interests are protected by the warranty that comes with the product. What most people do not realize is that there are two different types of warranties. Express warranties are those that are issued by the manufacturer and normally form part of the sales documents. These warranties are often extremely limited with numerous exclusions.

The other type of warranty is called an implied warranty and is seldom supplied in writing. This warranty promises that the product in question will perform as advertised, that it is safe to use and that it will comply to certain standards of quality. In terms of these warranties, suppliers undertake to replace or repair faulty products.

In 1975, with the promulgation of the Magnuson Moss Warranty Act consumers were given legal protection for the first time. This act is a federal act but it only covers vehicles and some electronic and electrical goods. Many states have passed additional acts that provide a wider scope of protection to consumers and that cover a much wider variety of consumer goods.

Consumers cannot take legal action before they have made serious efforts to settle their complaints with the dealer or the manufacturer concerned. It is important to put complaints in writing and to keep meticulous record of all meetings and calls that relate to the complaint. Complainants should note dates, names and the gist of every communication because these records will be important if the matter leads to legal action.

When complainants reach the end of their tethers they can approach a lawyer, preferably a professional that specialize in this type of case. Reputable lawyers will first assess the case because sometimes it is simply not worth it to pay for legal action when the desired outcome is too small to justify the costs. In many cases this assessment is free of charge and can even be conducted on line or via email.

If the lawyer takes on the case, he needs to be armed with all the documents related to the purchase of the product and detailed records regarding the efforts the consumer has made to resolve the complaint. He will then contact the supplier. In the majority of cases suppliers agree to settle the matter out of court. They do not want the bad publicity or pay the cost of an expensive court case.

Consumers have long been struggling to get manufacturers, suppliers and dealers to take responsibility for the products that they sell. It is unfair to expect consumers to accept shoddy workmanship, products that do not perform as advertised or even products that prove to be dangerous. If legal action seems to be the only route to satisfaction, then such a route should be taken.




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